Refund policy
🔁 Returns & Refund Policy
Last updated: [1st August 2025]
If you're not happy with your purchase, we offer returns for both online and in-store purchases.
Return Window:
You have 14 days from receiving your item to request a return.
Eligibility:
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Item must be unused and in original condition
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Return postage is the customer's responsibility
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In-store returns accepted with proof of purchase
Process:
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Email us at [returns@curbsideethos.com] with your order number and reason for return
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We’ll confirm and provide return instructions
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Once received and inspected, refunds are issued to your original payment method
Note: Original shipping costs are non-refundable.